Privacy Policy

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PRIVACY NOTICE

Last updated: 02 August 2025

This privacy notice for AGEPC LTD (doing business as AG Site Solutions and AG Connect) (“Company,” “we,” “us,” or “our“), describes how and why we might collect, store, use, and/or share (“process“) your information when you use our services (“Services“), such as when you:

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have questions or concerns, contact us at info@agprop.co.uk.

This privacy policy was created using Termly’s Privacy Policy Generator as a base and customized for AGEPC LTD.

SUMMARY OF KEY POINTS

  • We collect personal information you voluntarily provide and some data automatically.
  • We do not process sensitive personal information.
  • We may receive data from third-party partners like estate agents or contractors.
  • We process data to deliver services, manage communication, and meet legal requirements.
  • We share data with trusted service providers and partners.
  • Your data is protected by organizational and technical safeguards.
  • You have rights under UK GDPR including access, correction, deletion, and objection.

TABLE OF CONTENTS

  1. WHAT INFORMATION DO WE COLLECT?
  2. HOW DO WE PROCESS YOUR INFORMATION?
  3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
  4. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?
  5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
  6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
  7. HOW LONG DO WE KEEP YOUR INFORMATION?
  8. HOW DO WE KEEP YOUR INFORMATION SAFE?
  9. DO WE COLLECT INFORMATION FROM MINORS?
  10. WHAT ARE YOUR PRIVACY RIGHTS?
  11. CONTROLS FOR DO-NOT-TRACK FEATURES
  12. DO WE MAKE UPDATES TO THIS NOTICE?
  13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Disclose to Us:

  • Full name
  • Email address
  • Phone number
  • Property address
  • Payment and invoicing details (via PayPal)

Information Collected Automatically:

  • IP address
  • Browser/device type
  • Cookies and usage analytics (Google Analytics, Webflow tools)

Information From Third Parties:

  • Data from estate agents, solicitors, contractors
  • Referrals from partner platforms or direct integrations (Zoho CRM, Mailchimp, Calendly)

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your data to:

  • Fulfil service requests and appointments
  • Refer you to vetted partners
  • Provide customer support and communications
  • Manage payments and invoicing
  • Send marketing with your consent
  • Improve website experience and optimize content

3. WHAT LEGAL BASES DO WE RELY ON?

We process your personal information under:

  • Consent (e.g., email marketing)
  • Contractual necessity (e.g., property services)
  • Legitimate interest (e.g., improving operations, analytics)
  • Legal obligation (e.g., compliance, tax)

4. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?

We may share your information with:

  • Trusted referral partners (estate agents, conveyancers, contractors)
  • Hosting, analytics, and email tools (Webflow, Mailchimp, Zoho, PayPal)
  • Government or legal authorities when required

We do not sell or lease your personal data.

5. DO WE USE COOKIES AND TRACKING TECHNOLOGIES?

Yes. We use cookies and similar tracking for:

  • Site performance
  • Analytics
  • Preference storage

You can manage cookies via your browser settings. See our [Cookie Policy] for more.

6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

We do not currently use social login integrations.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your data:

  • As long as necessary to provide services
  • For as long as required by law

Data is reviewed periodically for relevance and retention.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

We use:

  • SSL encryption
  • Secure servers and CRM systems
  • Staff access controls

However, no method is 100% secure. Please exercise caution.

9. DO WE COLLECT INFORMATION FROM MINORS?

No. Our services are not directed at individuals under 16.

10. WHAT ARE YOUR PRIVACY RIGHTS?

Under UK GDPR, you may:

  • Access or correct your data
  • Request deletion
  • Withdraw consent
  • Object to processing
  • Lodge complaints with the ICO

To exercise rights, email: info@agprop.co.uk

11. CONTROLS FOR DO-NOT-TRACK FEATURES

We do not currently respond to browser DNT signals.

12. DO WE MAKE UPDATES TO THIS NOTICE?

Yes. This notice may be updated. The latest version is always available on our websites. We encourage periodic review.

13. HOW CAN YOU CONTACT US?

AGEPC LTD
128 City Road
London, United Kingdom
EC1V 2NX
Email: info@agprop.co.uk
Phone: 01753 305033

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